One of Isabella's great abilities is to bring the customer into the room, focusing on the individual and their experience doing business with you.
“Understanding where to start Customer Experience Journey Mapping was a daunting task for me. After attending Exceed Global – Customer Journey Mapping Training with Isabella Villani, I am able to confidently lead and apply the process, resulting in providing exceptional customer service for our community”.
FIONA BARRIENTOS | CUSTOMER EXPERIENCE MANAGER | YMCA CASEY